If you’ve connected to a different network, you’ll need to go back and set your speaker up again. There are a lot of easy fixes to ensure your speaker and router stay working harmoniously.īefore you go any further, make sure the device you want to stream music from is connected to the same Wi-Fi network as your speaker. Unlike most traditional Bluetooth-connecting speakers, Sonos operates over your home internet network.
I’m having issues connecting my Sonos with my Wi-Fi router Select ‘Add Another Player’ and repeat the process if you have more speakers to addįor a more in-depth guide to opening up your brand new Sonos, check out our Sonos Setup Guide.The app will tell you either to hold the Play/Pause and Volume Up buttons at the same time or to hold the dedicated Join button.Open the app and select ‘Set up a new Sonos system’.
#Sonos support android
Download the Sonos app on PC/Mac, iOS or Android.Plug your Sonos in at the wall within range of your Wi-Fi router.These steps will work whether you are hooking your Sonos up to the internet for the first time, replacing your router with a new one or have fiddled with your network settings and need help reconnecting to the speaker. If you’re looking to set your speaker up using Wi-Fi, you’ll want to use Standard Setup. There’s a handful of ways to set your Sonos up, including using an Ethernet cable and using a Sonos Boost. How do I set my Sonos up with a new router?
#Sonos support how to
Here’s a guide to some of the most common Sonos problems and how to fix them. Good luck if you purchase their stuff, you WILL BE DISAPPOINTED.Sonos is behind some of the best multi-room speakers on the market, but that doesn’t mean you won’t encounter any problems using them. They position themselves in the realm of Sony, Panasonic, Canon, Nikon and other major electronics manufacturers but in the end are a little dog n pony show with nothing behind the products, unless you count all the $$ they make charging people way too much for things that DO NOT LAST. Weak, unreliable products that cost a small fortune, foreign support that is not all that easy to understand, NO repair options. I am having to buy a new unit which costs MORE and does not fit the very specific installation application the other 3 are installed in. Again, a thin and useless answer was given - basically that is policy for "REPLACEMENT". So, onto my 3rd call in the same day, this one to find out why I needed to go out of my way to send this thing back, find a box, packing materials (yes they demand it be packed as if it were breakable glass or 30% is voided). NO ONE in either of the first two calls mentioned having to send the busted unit back.
The other email explained that the "replacement discount" was processed and to look for the shipping label. Instead I got 2 more emails, one was a shipping label to use to send the broken useless unit back to Sonos.
#Sonos support code
Was assured that the 30% was now being processed and that I would get email with that discount code in it shortly. So someone really gave that a lot of consideration - NOT! My second call was to ask why it was denied - long story short - no answer there. I got the DENIAL back less than 15 minutes after the call ended. When I pushed back on that, I was told we could apply for approval to REPLACE the unit at no cost, but was warned it would have to be approved, that process could take up to 1 business day. First I was told that the ONLY thing Sonos could offer me was a 30% discount on a new piece of Sonos equipment.
0 kommentar(er)
